Cancellation Policy

NISPRIT SERVICES PRIVATE LIMITED strives to provide a smooth and hassle-free shopping experience. If you need to cancel your order, please review our cancellation policy below.

1. Order Cancellation

1.1 Eligibility for Cancellation

  • Orders can be canceled before they are shipped.
  • Once an order has been processed and shipped, it cannot be canceled. Instead, you may initiate a return following our Return and Refund Policy.

1.2 Cancellation Process

  • To cancel an order, please contact our customer service team at support@nispritmarket.com as soon as possible.
  • Provide your order number and the reason for cancellation.
  • If your order is eligible for cancellation, you will receive a confirmation email.

2. Cancellation of Prepaid Orders

  • If a prepaid order is canceled before shipment, a full refund will be processed to the original payment method within 5-6 business days.
  • If the order has already been shipped, it cannot be canceled. You may initiate a return as per our Return and Refund Policy.

3. Cancellation of Cash on Delivery (COD) Orders

  • COD orders can be canceled before shipment by contacting customer support.
  • If the order is shipped, you may choose not to accept the package upon delivery, but repeated refusals may lead to restrictions on future COD orders.

4. Order Modification

  • Once an order is placed, we cannot modify the items or shipping details. If changes are needed, the order must be canceled (if eligible) and a new order must be placed.

5. Cancellation by NISPRIT SERVICES PRIVATE LIMITED

We reserve the right to cancel orders in the following situations:

  • The product is out of stock.
  • Pricing errors or incorrect product details.
  • Payment verification failure.
  • Fraudulent transactions or security concerns.

If we cancel an order, a full refund will be processed within 5-6 business days to the original payment method.

6. International Order Cancellations

  • International orders can only be canceled before shipment.
  • Refunds for prepaid international orders will be processed within 7-10 business days, excluding any transaction fees or currency exchange differences.

For any further queries, please contact us at support@nispritmarket.com.

Thank you for shopping with NISPRIT SERVICES PRIVATE LIMITED!

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