NISPRIT SERVICES PRIVATE LIMITED strives to provide a smooth and hassle-free shopping experience. If you need to cancel your order, please review our cancellation policy below.
1. Order Cancellation
1.1 Eligibility for Cancellation
- Orders can be canceled before they are shipped.
- Once an order has been processed and shipped, it cannot be canceled. Instead, you may initiate a return following our Return and Refund Policy.
1.2 Cancellation Process
- To cancel an order, please contact our customer service team at support@nispritmarket.com as soon as possible.
- Provide your order number and the reason for cancellation.
- If your order is eligible for cancellation, you will receive a confirmation email.
2. Cancellation of Prepaid Orders
- If a prepaid order is canceled before shipment, a full refund will be processed to the original payment method within 5-6 business days.
- If the order has already been shipped, it cannot be canceled. You may initiate a return as per our Return and Refund Policy.
3. Cancellation of Cash on Delivery (COD) Orders
- COD orders can be canceled before shipment by contacting customer support.
- If the order is shipped, you may choose not to accept the package upon delivery, but repeated refusals may lead to restrictions on future COD orders.
4. Order Modification
- Once an order is placed, we cannot modify the items or shipping details. If changes are needed, the order must be canceled (if eligible) and a new order must be placed.
5. Cancellation by NISPRIT SERVICES PRIVATE LIMITED
We reserve the right to cancel orders in the following situations:
- The product is out of stock.
- Pricing errors or incorrect product details.
- Payment verification failure.
- Fraudulent transactions or security concerns.
If we cancel an order, a full refund will be processed within 5-6 business days to the original payment method.
6. International Order Cancellations
- International orders can only be canceled before shipment.
- Refunds for prepaid international orders will be processed within 7-10 business days, excluding any transaction fees or currency exchange differences.
For any further queries, please contact us at support@nispritmarket.com.
Thank you for shopping with NISPRIT SERVICES PRIVATE LIMITED!